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Common vacation rental guest complaints, part four, inaccurate information.

Common Guest Complaints: Inaccurate Information

Part 4: Common Guest Complaints As previously mentioned, many factors play into why guests leave negative reviews and complaints about your vacation rental property. Instead of firing back, it should be your goal to learn from the feedback. Turn that review or the next one into a positive review. As a recap, potential guests choose […]

12/18/2017 | by Andy Moore | No Comments | Owners
Common guest complaints, lack of communication.

Common Guest Complaints: Communication

Part 3: Common Guest Complaints As previously mentioned, many factors play into why guests leave negative reviews and complaints about your vacation rental property. Instead of firing back, it should be your goal to learn from the feedback. Turn that review or the next one into a positive review. As a recap, potential guests choose […]

11/30/2017 | by Andy Moore | No Comments | Owners

Common Guest Complaints- Uncomfortable Sleeping Arrangements

  Part 2: Common Guest Complaints As mentioned in part 1, many factors play into why guests leave negative reviews and complaints about your vacation rental property. It’s your goal to turn those complaints and reviews into feedback. Recap, potential guests choose properties based on reviews. One or two negative comments are to be expected […]

10/31/2017 | by Andy Moore | No Comments | Owners

Common Vacation Rental Guest Complaints Part 1: Cleanliness

  You know the saying, “you can’t please everyone.” The same is true for your vacation rental guests. Everyone has a different view of 5-star service and some may see your property as perfect while others may not. Of course, no one likes to hear complaints or see a bad review about their property but […]

09/20/2017 | by Andy Moore | No Comments | Owners