This experience has been a pleasure from day 1. All of our concerns have always been dealt with in a very timely and efficient manner. We are being kept updated on everything happening at our property without feeling like we're being spammed. Chelsea is amazing to deal with, she replies to and acts on emails faster than I've ever experienced with anyone else on the property market. Even a Friday evening 6pm has not held her back from communicating information between our tenants and us.
Scott has proved to be a personal, professional and people oriented person to work with. He spent time to look over things preparing for rental and I felt included through his listening and feedback. He responds promptly and courteously to handle questions in email. In fact I feel like he takes care of everything that I would do and more. I am in process of moving and he reduced my stress level by clarifying tasks that Gulf Coast could complete. He also thinks of things to do I didn't think of and seeks my approval before acting on tasks. He is a class act. My only complaint is that he showed up extra early for initial appt. but that is better than not at all or late! Overall I highly rate him as a welcome presence on Gulf Coast staff. I already feel part of their team with dignity and respect.
Chelsea Thayer is a Rockstar! She is very responsive an provides great Property Management support. She is wonderful to work with and am very happy she is managing my tenant and facilities related items.
I've been very happy with the service from Gulf Coast Management! Very prompt if I need something fixed in my unit. Kelly Crawford always answers my emails and has been easy to work with! Excellent service!
Let me take a moment of your time to send my compliments about Ms. Carolina Jimenez, Maintenance Coordinator at Gulf Coast Property Management. I have only recently started having Ms. Jimenez as my My Maintenance Coordinator, but she has totally turned my attitude around regarding my initial experience as a renter under Gulf Coast Property Management. Ms. Jimenez always responds in a timely manner, with a friendly and positive attitude. She follows up and keeps me informed as to the progress of my request. These actions were not followed in my experience with Gulf Coast in the past. You have an exemplary employee working for you and she should be acknowledged. Diana Alvarez